What I really hate is that Googling for problems brings you to Apple Forum discussions from 2014, 2013 and sometimes even earlier. If they are not fixing serious bugs that have been around for a couple of versions now, just how much cruft are they accruing. Worse, issues that were fixed, like my iPhone playing a random song at a random loudness instead of returning to Audible, have returned.
My Fall 2015 Mac Book Pro has already crashed more often than my Fall 2013 did in two years. Apple support claims the logs show it is software, not hardware, so I'll take their word for it.
Our UX guy summed up the other serious issue with Apple software, they are focusing more on design now rather than UX. There is a great article on FastCompany about it http://www.fastcodesign.com/3053406/how-apple-is-giving-desi.... Stuff may look fine but it no longer functions in a natural, intuitive fashion; it no longer "just works". The font selection in iOS is a great example, it's almost like it's picked specifically to be hard to read. Killing misbehaving iOS apps has become a pain, the current app is never in focus, swiping is clumsy and swipe up to kill will often swipe left or right instead. iTunes as a whole is another example of this. It was never great but it's become increasingly difficult to find what I'm looking for and make it do what I want.
I find myself cursing my computer and my phone on a regular basis now instead of the once in a blue moon I used to.
The thing is, design is supposed to mean "how it works" (and not just fonts, etc.); they're just not designing anymore. When Jony Ive once said in a video that things should look like they haven't been designed, I thought "yeah they sure look that way, they're crappy now".
I shouldn't have to turn on half of the Accessibility settings to return to what I'd consider a normal interface, either. (And the real problem with any non-default setting is that many apps clearly don't test with that; e.g. with the "bold" or "larger" font settings, a lot of things start to truncate or just not lay out as nicely.)
> What I really hate is that Googling for problems brings you to Apple Forum discussions from 2014, 2013 and sometimes even earlier.
This is really the kick in the nuts while your down. You find those useless forums where the suggestion for every problem is "Reset your PRAM" and there 100 pages in the thread going back for years and you realize "Yep, I'm never going to fix this terrible problem".
My Fall 2015 Mac Book Pro has already crashed more often than my Fall 2013 did in two years. Apple support claims the logs show it is software, not hardware, so I'll take their word for it.
Our UX guy summed up the other serious issue with Apple software, they are focusing more on design now rather than UX. There is a great article on FastCompany about it http://www.fastcodesign.com/3053406/how-apple-is-giving-desi.... Stuff may look fine but it no longer functions in a natural, intuitive fashion; it no longer "just works". The font selection in iOS is a great example, it's almost like it's picked specifically to be hard to read. Killing misbehaving iOS apps has become a pain, the current app is never in focus, swiping is clumsy and swipe up to kill will often swipe left or right instead. iTunes as a whole is another example of this. It was never great but it's become increasingly difficult to find what I'm looking for and make it do what I want.
I find myself cursing my computer and my phone on a regular basis now instead of the once in a blue moon I used to.