what is worse are people who are just clearly trolling for someone to come help them via vaguebugging.
"hey team, [although not actually on your team] is anyone seeing bugs in the latest release?"
this sounds like i'm about to get sucked into a game of 20-questions, and when you've got an issue tracker with 400+ open issues there's definitely still bugs in the latest release.
just spit the question out:
"i'm with <client> and we're trying to do <thing> and we're getting this error message <paste error message or point at a gist/pastebin if it is long>, is this a bug or are we doing something wrong?"
"hey team, [although not actually on your team] is anyone seeing bugs in the latest release?"
this sounds like i'm about to get sucked into a game of 20-questions, and when you've got an issue tracker with 400+ open issues there's definitely still bugs in the latest release.
just spit the question out:
"i'm with <client> and we're trying to do <thing> and we're getting this error message <paste error message or point at a gist/pastebin if it is long>, is this a bug or are we doing something wrong?"