I had my GMail account locked for 1-2 years because I accessed it from my parents house (in the same country but in a different county) while on holiday. That was because they detected the account being used from a different IP address.

Using VPNs can also trip this.

Interesting, I only use VPNs and have never had an issue other than constant "prove that it is you" secondary authentication.

How do you know there wasn't account sharing though?

I've seen some amazingly dodgy stuff when hiring people from south east Asia, sharing a paid account with friends worth a months rent there seems milquetoast in comparison.

>How do you know there wasn't account sharing though?

Even if it was, it should be able to be sorted, maybe pay some overcharge or explain, and have your fucking business access re-instated.

This is such a tough problem. Anthropic would need access to some kind of technology that could, like, intelligently handle unforeseen circumstances and nuances. Yeah, that’s definitely not something we should expect of them.

It’s interesting how much Anthropic itself is a demonstration that its own hype is false.

Just use any product going all in on AI hype. In 5 minutes you will see annoying bugs, server is down, non-sensical press releases, confusing UI. This is GitHub, this is Cursor, this is Anthropic, this is Google, this is all of them.

Including most of vide coded apps one sees, even from people who they'd trust before.

Anecdotal example, I downloaded a new alerting app recently from an indie dev who had a small following back in the day in iOS space. It asked for a subscription, like $20/year.

I thought, let me try this the (final version, from Mac App Store) app first. Well, it's a barely-there vibecoded shit. There's a bare-bones list, everything looks like my nephew designed it, the macOS "app" is a iPhone-size view of the iOS one, it has a bug that if you click on it it opens multiple duplicates of the same list view for no reason that you have to manually close, and in general it barely works.

Yay for vibe coding.

Not to mention if their tools were so clearly useful they wouldn’t spend so much time making UI updates designed to force, trick, or confuse me into using their tool when it wasn’t my intention. SaaS companies with assistant integrations are the worst about this (looking at you, HubSpot)

Agreed. I think LLMs are best used as pair programmers or typists for users who already know what they’re doing. Or as tutors for users who want to learn.

Vibe coding is mostly garbage. But it can be useful for creating instant, disposable prototypes to investigate an idea or design direction.

There clearly was account sharing, someone logged into the wife's account from the Phillipines.

The core complaint was that it took weeks for Anthropic support to restore access. For a startup that might as well be years.

You aren't supposed to add other users to your Team plan?

Well a VA would need access to her account, just like how they would need email access etc. But Anthropic has clearly picked the enterprise side of things, small teams and startups without millions of dollars in token budgets are irrelevant to them. I’m surprised they even got their account back to be honest.

And yet enterprises will be the first to move to on-prem LLMs as soon as they become feasible. The next generation of TPU chips already promises 5x efficiency and enough RAM to run a 1TB+ model, and Kimi K3 is about as good as Fable for a lot of tasks, so we'll be there much sooner than anyone anticipated.

One can only hope, it would be great for everyone, myself included (the company I work for rather)

The VA had her own account on the Team plan.

why does that matter ? Why does that block entire corporate account not a given user ? Use your brain